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Security Systems in New York City
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In New York City?

A security system is designed to defend your property. But what occurs in the event your home security alarms go off in New York City? What actions should you take to be certain you and your family are secure?

The first thing to do is not to panic. Remember that your 24/7 monitoring experts have you covered. Then follow these steps to be ready for any crisis at your property.

Our Dedicated Representatives Help You Stay Safe

A 24-hour monitoring agent is instantly notified as soon as your New York City home security alarms go off. After a representative is alerted, they will reach out to you without delay to figure out what triggered the security system. Your alarm may activate for several different reasons, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flooding

  • Accidentally setting off alarm

In circumstances where a device was set off by accident—like not remembering that your entry-point sensors are switched on when you unlatch a window or door— a representative will call to find out if you need help. Supply them with your passcode, and they can deactivate the alarm.

In a true emergency, your monitoring team member will dispatch emergency personnel, including law enforcement, firefighters, and medical professionals, to your residence. They will even act as the point of contact in the event you are not on site. Your monitoring team also can apprise emergency services on which security device was triggered, helping them prepare for a potentially hazardous environment. The monitoring expert will remain on the phone with you to keep you composed and instruct you on what to do next.

Steps to Take if Your Alarm Goes Off In New York City

Being awoken in the wee hours of the morning to a security warning echoing through your house can be terrifying—especially if you have no idea why it’s occurring. The most important thing to do is remain calm and follow these steps:

  • Before anything else, find a safe location. Round up your family and pets as quickly as possible and relocate to a shielded space at your property or depart the home if needed. It's typical to have an urge to want to face the situation on your own, but this may put you and your family at greater risk. As an alternative, put a priority on trying to keep yourself and your family secure and let the trained personnel handle the problem.

  • Secondly, utilize your home security app to stay in touch with your monitoring agent. They'll notify emergency professionals who will be on their way to your property in a matter of moments.

  • Third, keep in constant communication with your monitoring team and emergency professionals. You can get conferenced in, so all parties are talking together. On the other hand, if you’re not able to speak directly to your emergency providers, get notifications through text messages. Even if it’s only a false alarm, it's wise to maintain communications to all parties so you will be ready should an actual problem take place.

Be Prepared For All Security Risks in New York City with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring you and your family are secured. With around-the-clock monitoring, smart locking systems, and a range of sensors, your property will remain the safe haven it's supposed to be. Create your ideal home security plan by submitting the form on this page or reach out to (212) 553-6591 to get started.